Van Go! Pilot Program

On-demand rideshare service takes you anywhere throughout San Joaquin County.

Click here to download the Van Go! app on the Apple App Store Click here to download the Van Go! app on the Google Play Store

Photo of Van Go! vehicle parked in front of the Stockton Arena.

You spoke. We listened.

Introducing RTD Van Go! reinvented.

Graphic map of San Joaquin County with words, The new pilot program offers seamless trips throughout San Joaquin County. No transfers. No zones. True county service.
Travel anywhere within San Joaquin County with Van Go! This on-demand rideshare service is provided in vehicles that are safe and accessible (can transport wheelchairs). Drivers are professionally trained and ready to help.
Note: Vehicles cannot transport bicycles.

How does it work?

  • Book your trip up to 48 hours in advance using the Van Go! desktop web app or mobile app. An estimated pick-up window will be provided.
  • Travel by yourself or in a group of three. The first 5 miles of your trip is $4 per person, then $0.50 per additional mile per person.
  • Pay with a debit or credit card online when you book your trip or pay cash to your driver at pick-up.
  • Enjoy your trip anywhere in San Joaquin County! Book your return trip early in advance.

How do you book a trip?

Book your trip easily online using the Van Go! desktop web app or the mobile app on your smartphone. View the Van Go! How To brochure for a guide to using the mobile app. Pay with a credit or debit card through the app or pay cash to the driver when they pick you up. We recommend booking your trip 48 hours in advance; however, you can book your trip on the same day.

Van Go! App

Click here to download the Van Go! app on the Apple App Store Click here to download the Van Go! app on the Google Play Store

Service Hours

7 days a week, including holidays!
8:00 a.m. – 5:00 p.m.
Effective June 1, 2021, temporary service reduction

Fares

Fare
First 5-miles (one-way trip)
After 5 miles
Regular
$4.00 per person
$0.50 per mile per person
Discount Fare Card
$3.00 per person
$0.50 per mile per person

Fares subject to change without notice.

Frequently Asked Questions

RTD’s on-demand rideshare service throughout San Joaquin County.

You must be at least 18 to book and 13 to ride unaccompanied.

No, all trips require a reservation. You may book the same day using the Van Go! app.

When booking through the app, you have the option to pay with a credit/debit card or you can pay with cash or present a pre-purchased pass when boarding.

Yes, however, each person will need to pay their own fare—no splitting fares.

Although you can book your trip on the same day, we recommend planning ahead so you may book up to 48 hours in advance.

When booking your trip, select “Arrive By” and enter the time you want to arrive at your appointment. The app will schedule an estimated time window for your pick up. Please note pick-up windows may change depending on traffic conditions and availability. We advised passengers plan to be at their pick-up location at least five minutes ahead of the scheduled pick-up window so they can be ready to board.

Pick-up windows may change depending on traffic conditions and availability. The time window you receive is an estimate and based on availability.

A rideshare service means sometimes others will get on and off while your trip is still in session.