Van Go! Pilot Program

On-demand rideshare service takes you anywhere throughout San Joaquin County.

Click here to download the Van Go! app on the Apple App Store Click here to download the Van Go! app on the Google Play Store

Photo of Van Go! vehicle parked in front of the Stockton Arena.

You spoke. We listened.

Introducing RTD Van Go! reinvented.

Graphic map of San Joaquin County with words, The new pilot program offers seamless trips throughout San Joaquin County. No transfers. No zones. True county service.
On-demand service can only be booked using the Van Go! Desktop web app or mobile app.
Use the Van Go! App to travel anywhere within San Joaquin County with Van Go! This on-demand rideshare service is provided in vehicles that are safe and accessible (can transport wheelchairs). Drivers are professionally trained and ready to help.
Note: Vehicles cannot transport bicycles. All packages brought on board are restricted to what you can safely hold in your lap.

How does it work?

  • Create an account by first downloading the Van Go! app on your mobile device.
  • After you create an account on your phone app, you will be able to book rides on either the phone app or the Van Go! Desktop web app.
  • Book your trip up to 48 hours in advance using the Van Go! desktop web app or mobile app. An estimated pick-up window will be provided.
  • The first 5 miles of your trip is $4 per person, then $0.50 per additional mile per person.
  • Pay with a debit or credit card online when you book your trip or pay cash to your driver at pick-up.
  • Enjoy your trip anywhere in San Joaquin County! Book your return trip early in advance.
  • View the Van Go! How-to Brochure for a guide to using the mobile app.
  • There is no phone number to call to book a trip – your trip must be booked on the desktop web app or mobile app.

Van Go! App

Click here to download the Van Go! app on the Apple App Store Click here to download the Van Go! app on the Google Play Store

Service Hours

7 days a week
8:00 a.m. – 5:00 p.m.

Fares

Fare
First 5-miles (one-way trip)
After 5 miles
Regular
$4.00 per person
$0.50 per mile per person
Discount Fare Card
$3.00 per person
$0.50 per mile per person

Fares subject to change without notice.

Download Printable Van Go! Service Flyer (English)

Frequently Asked Questions

RTD’s on-demand rideshare service throughout San Joaquin County.

You must be at least 18 to book and 13 to ride unaccompanied.

No, all trips require a reservation. You may book the same day using the Van Go! app.

When booking through the app, you have the option to pay with a credit/debit card or you can pay with cash or present a pre-purchased pass when boarding.

Yes, however, each person will need to pay their own fare—no splitting fares.

Although you can book your trip on the same day, we recommend planning ahead so you may book up to 48 hours in advance.

When booking your trip, select “Arrive By” and enter the time you want to arrive at your appointment. The app will schedule an estimated time window for your pick-up. Please note pick-up windows may change depending on traffic conditions and availability. We advised passengers plan to be at their pick-up location at least five minutes ahead of the scheduled pick-up window so they can be ready to board.

Pick-up windows may change depending on traffic conditions and availability. The time window you receive is an estimate and based on availability.

A rideshare service means sometimes others will get on and off while your trip is still in session.

Yes, but only what you can safely hold in your lap during the trip.  Bags and packages may not be placed in the seat beside you nor on the floor.

Only service animals are allowed.

Yes, but it must be folded and you must hold onto it to prevent it from moving at all times.

Rides are booked through web-based apps only. Rides cannot be booked over the phone. Download the Van Go! Mobile app, set up your account, and then book your ride.

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Passengers are encouraged to cancel their booking 2 hours before their scheduled pick-up time.

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