Lost & Found

While San Joaquin Regional Transit District (RTD) is not responsible for items, we do our best to help passengers relocate lost items. This is done through our Customer Engagement Department.

If you lost an item on a RTD bus or on RTD property, please call (209) 943-1111, option 1, to inquiry about your lost article.

Provide the following information:

• Date, route, and time of incident.
• Description of the lost item.

All items turned in to Lost & Found are kept for a period of 30 days while bicycles or bulky items will be kept for 10 days. Perishable items and those of safety concern will not be stored.

Verification and identification are required to claim a recovered item.

To retrieve an item, you must come to the Downtown Transit Center administrative office located at 421 East Weber Avenue, Stockton. Found items will not be returned by mail. Office hours are Monday – Friday 8:00 am 5:00 pm. Closed weekends and most holidays.

PLEASE NOTE:

• For safety and security reasons, drivers will not be contacted by radio or cell phone to check for items lost on the bus. If the item is found, the driver will turn it into Lost & Found at the end of their shift
• Don’t report the same lost item more than once. Repeated claims will delay returns.
• Be specific and provide as much detail as you can when describing your item.
• We will contact you only if a match is found for your claimed item. It may take several days for us to match your item, retrieve it and contact you. If we don’t contact you within two weeks, unfortunately it means that your item wasn’t recovered.