Contact Us
Customer Service and Call Center
In-person
421 East Weber Avenue
Stockton, CA 95202
Phone
(209) 943-1111
1-800-HOW-TO-RIDE (469-8674)
Hours of Operation
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.
Customer Comment Form (Commendations, Suggestions & Complaints)
Administrative Offices and Mailing Address
Downtown Transit Center
421 East Weber Avenue
Stockton, CA 95202
Regional Transportation Center
2849 East Myrtle Street
Stockton, CA 95205
Main Phone
(209) 943-1111
Business Hours
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.
Human Resources
In-person
421 East Weber Avenue
Stockton, CA 95202
Phone
209-467-6616
Business Hours
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.
Lost and Found
To report, inquire, or claim lost and found items:
In-person
DTC Customer Service Center
421 East Weber Avenue
Stockton, CA 95202
Phone
209-943-1111, Option 1
More information about can be found at Lost and Found.
Note: RTD is not responsible for any items left on RTD property.
Media Inquires
Maximilian Cao
(209) 467-6628
media@sjRTD.com
Paratransit Services
Passengers can schedule up to two days prior to when they want to take their trip, however they must be scheduled up to 5 p.m. the day before.
RTD Paratransit services will operate whenever local fixed route is running.
Phone
(209) 943-1111, Option 2
Public Records Request
Please be advised that if the request pertains to video records, due to storage limitations RTD generally overwrites video footage after 7 days unless a request is made to hold the video. Due to that, RTD strongly encourages requestors to submit all PRA requests for video by email rather than through the USPS and to do so promptly after any incidents.
Download RTD Public Records Request Guideline (PDF)
All requests for public records must be submitted through:
Mail
Executive and Board Support
421 East Weber Avenue
Stockton CA 95202
Email
information@sanjoaquinRTD.com
Phone
(209) 467-6619
Fax
(209) 948-3366
Title VI Information
For more information visit RTD’s Title VI policy or access to a Title VI complaint form.