Contact Us

Customer Service and Call Center

In-person
421 East Weber Avenue
Stockton, CA 95202

Phone
(209) 943-1111
1-800-HOW-TO-RIDE (469-8674)

Hours of Operation
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.

Customer Comment Form

Administrative Offices and Mailing Address

Downtown Transit Center
421 East Weber Avenue
Stockton, CA 95202

Regional Transportation Center
2849 East Myrtle Street
Stockton, CA 95205

Main Phone
(209) 943-1111

Business Hours
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.

Human Resources

In-person 
421 East Weber Avenue
Stockton, CA 95202

Phone
209-467-6616

Business Hours
Monday-Friday, 8 a.m. – 5 p.m.
Closed on weekends and most holidays.

Lost and Found

To report, inquire, or claim lost and found items:

In-person
DTC Customer Service Center
421 East Weber Avenue
Stockton, CA 95202

Phone
209-943-1111, Option 1

Provide the following information:

  • Date, route, and time of incident
  • Description of the lost item

Verification and identification are required to claim a recovered item.

Note:  RTD is not responsible for any items left on RTD property.

Media Inquires

Maximilian Cao
(209) 467-6628
media@sjRTD.com

Paratransit Services 

Passengers can schedule up to two days prior to when they want to take their trip, however they must be scheduled up to 5 p.m. the day before.

RTD Paratransit services will operate whenever local fixed route is running.

Phone
(209) 943-1111, Option 2

Public Records Request

Please be advised that if the request pertains to video records, due to storage limitations RTD generally overwrites video footage after 7 days unless a request is made to hold the video. Due to that, RTD strongly encourages requestors to submit all PRA requests for video by email rather than through the USPS and to do so promptly after any incidents.

Download RTD Public Records Request Guideline (PDF)

All requests for public records must be submitted through:

Mail
Executive and Board Support
421 East Weber Avenue
Stockton CA 95202

Email
information@sanjoaquinRTD.com

Phone
(209) 467-6619

Fax
(209) 948-3366

Title VI Information

For more information visit RTD’s Title VI policy or access to a Title VI complaint form.