Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973, as amended
ADA-Related Service Complaints
RTD welcomes comments, complements, and complaints from customers on their experiences using RTD services. Customer input helps us identify areas needing improvement, and commendations are always appreciated.
For information on filing a complaint, contact San Joaquin RTD’s Administrative Office. Complaints must be in writing and must be filed within 180 days following the date of the alleged discriminatory occurrence. A complaint may also be made on the ADA Complaint Form below. If the complainant is unable to write a complaint, RTD staff will provide assistance.