Who is Eligible?
The Federal Transportation Administration (FTA) stipulates that transportation agencies receiving funding under Section 5307 must allow the elderly, persons with disabilities, and Medicare cardholders to ride certain services for a fare that is no more than one-half the base fare charged other persons. Access San Joaquin, the consolidated transportation services agency of San Joaquin County, will issue a Discount Fare Card (DFC) to approved, qualified persons who meet the eligibility criteria. Any person, regardless of age or condition, may ride for a discount fare when displaying a Medicare Card or a DMV placard and a photo ID (under federal law).
Eligibility Criteria Category Descriptions:
Medical certification must be completed if you fall within the Discount Fare Card (DFC) eligible conditions.
If you are one of the following, no medical certification is needed (a valid photo ID must be included):
- Medicare cardholder
- DMV disabled placard or plate holder
- A veteran with a valid United States Department of Defense DD Form 214 or a San Joaquin County Health Department Veteran’s Discount Card
- A visitor possessing a valid disabled ID issued by another transit agency
- Senior citizens*
- Residing in Manteca who are 62 years or older
- Residing in Tracy or Escalon who are 65 years or older
- Residing in Stockton, Lodi, Ripon, or other cities in San Joaquin County who are 60 years or older
Access San Joaquin will respond to your completed application within 21 working days of receipt. You will receive written notification of your certification and an identification card (if certified).
Discount Fare Card Application
To be certified for the Discount Fare Card (DFC), passengers must complete the following steps. Once the steps have been completed and all information is submitted, you will be notified within 21 days whether or not you have been certified for a DFC.
Step 1: Request Application
To request a Discount Fare Card (DFC) application:
Call Access San Joaquin:
Customer Service Center
421 East Weber Avenue
Stockton, CA 95202
Access San Joaquin
Step 2: Completely Fill Out Application Form
If you are a senior citizen*, veteran, or Medicare cardholder:
Simply complete Part 1 of the application and submit a copy of your identification that supports your eligibility.
If you have a visual, physical, or mental disability and do not qualify as a senior citizen*:
You must complete the entire application. Applicant must complete Part 1 and Part 2 and have their physician or healthcare professional complete Part 3 of the application. Incomplete forms will delay the review process. If the application is incomplete, it will be returned to the applicant for completion. If you have any questions regarding the application, call Access San Joaquin at (209) 943-1111 and ask for assistance.
Step 3: Return Application
Return completed application by:
Access San Joaquin
P.O. Box 201010
Stockton, CA 95201
Step 4: Notification of Qualification
Access San Joaquin staff will carefully review each application to ensure that only qualified persons are approved. Upon completion of review, a letter of certification or denial will be mailed. If your application for the DFC was denied, you have the right to appeal this decision.