Please note: Service hours vary by area –
Please call 209-943-1111 for more information
Hours of Operation
Monday through Friday 5:40A – 9:55P
Weekend/Holiday Service 8:00A – 7:04P
Reservation Phone Hours:
8:00A to 5:00P seven days a week
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Reservations for Dial-A-Ride must be made 1-2 days in advance. To schedule a ride, please call (209) 955-8400.
Arrival & Departure
RTD provides curb to curb service. Each passenger is given five minutes to board the bus once the driver arrives. Due to the special requirements of the service, passengers may be picked up any time between their scheduled time and up to 30 minutes after.
A Dial-A-Ride passenger who qualifies for an attendant may be escorted by one. When making your reservation, please notify the reservationist if you will be accompanied by an attendant. Attendants ride free. You may, subject to seating availability, schedule a companion to ride with you. Companions must pay the regular fare.
Cancellations may be made any day prior to your scheduled ride by calling 209.943.1111 Option 4, then Option 1. Same day cancellations require at least a two-hour notice. Cancellations with less than a two-hour notice are considered No-Shows.
Passengers who fail to board the bus within five minutes of the bus arrival during the pick-up window are considered No-Shows. Passengers with excessive No-Shows may be temporarily suspended from service.
For your safety, and to comply with all applicable laws, all passengers must allow restraining devices to be used to secure wheelchairs at all times. Drivers will assist wheelchair passengers as needed. Passengers may carry packages on board; however, the number is limited to the amount that passengers or attendants can carry in their hands or on their mobile devices.
For more information call 209.943.1111.