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New Call Center Hours Effective March 27, 2017    RIDER ALERT  Route 23, 723 & Metro Hopper 3: Select Bus Stops Will Not be Serve Due to Construction    RIDER ALERT  Route 71 & Metro Hopper 6: Railroad construction closes select RTD bus stops until further notice.    RIDER ALERT  Commuter Service Change Effective March 6, 2017   March 17 Board Meeting Canceled   Vanpools are here! Click here to visit our sign up page and find providers.  



> RTD Mobility > Reasonable Modification & Accommodation Requests





San Joaquin Regional Transit District (RTD) is committed to providing safe, reliable, and efficient transportation for the residents of the San Joaquin region – including individuals who may need special accommodation or modification.

In compliance with the Americans with Disabilities Act (ADA), RTD will make reasonable modifications and accommodations to policies, practices, and procedures to avoid discrimination, and to ensure accessibility to customers with disabilities.

Customers requesting a modification or accommodation must be as specific as possible and include information explaining the need for the requested modification in order to use RTD’s services.

Requests for modification must be made by submitting a formal, written letter or by completing the Reasonable Modification Request Form. The form can also be obtained at the Downtown Transit Center (421 East Weber Ave, Stockton, CA 95202).

The formal letter or completed request form may be emailed to or printed out and mailed to:

San Joaquin RTD
Attention: Mobility Department
PO Box 201010
Stockton, CA 95201

The Mobility Department will notify the customer of its decision by mail within 30 days of receipt of the request.