RTD is proud to be one of 15 transit agencies to participate in a nationwide transit customer survey. Together with the American Bus Benchmarking Group (ABBG) and a select group of transit agencies across the country, beginning Monday, April 9 through May 6, we are surveying our customers about key aspects of our service and how it is used.
The combined result of the surveys from each participating transit agency will guide the formation of a national benchmark of best practices in public transit. We look forward to comparing the results to learn from other agencies’ successes as well as sharing successes of our own.
Para dar su opinión acerca de su experiencia en RTD, puede llenar la encuesta en español del Benchmarking American Bus Group (ABBG) haciendo clic aqui.
What is the ABBG?
The American Bus Benchmarking Group (ABBG) was established on April 1, 2011, to provide a confidential forum for mid-sized bus organizations in America to learn from each other by comparing performance, sharing experiences, and identifying best practices.To learn more about the American Bus Benchmarking Group, visit their website at www.americanbusbenchmarking.org
Which public transit agencies are a part of ABBG?
Originally established by four public transit agencies including RTD, the ABBG has now grown to 15 agencies all across the country: